Trust, payment and support

What you can check yourself

Five things that do not need you to trust this page.

The Chromium core is real, and current

Every release in our changelog names the Chromium version it is built on. Look that version up on Chromium’s own release dashboard: if it is not there, or it is years old, you have caught us claiming a core we do not have.Changelog · Chromium releases

The fingerprint, on tools that are not ours

We publish no checker scores, because a screenshot of a green line proves nothing about your machine. Install the build, open a profile and run it through the public checkers yourself — they belong to other people and they do not know who sent you.iphey.com · pixelscan.net · CreepJS · BrowserLeaks

The plans, from the endpoint the page reads

The pricing on this site is not typed into it: the page asks a public endpoint at load time and shows what comes back. Open the same address and compare it with what you were shown.Plans endpoint

The services, checked from your own browser

The status page does not report our opinion of our uptime. It calls each service from your machine while you watch, and shows what your network got back.Status

What happens to your data, line by line

The data page states what stays on your computer, what syncs, where it is stored and what we never collect — each claim tied to the part of the app that makes it true, so you can check it in the app rather than believe it here.Data & Security

Reviews

We have none. This space stays empty until we do.

No reviews, no rating, no logos

Liminal is in closed beta and nobody has published a review of it yet. There is no rating on a review platform, no customer count and no company logo anywhere on this site. When a real user gives us words and lets us name them, they appear here with a link to the place you can read them in full.

Why we do not just add a few

A testimonial nobody gave is false advertising — the FTC rule on fake reviews and the EU directive on unfair commercial practices both treat it as exactly that. It is also the easiest lie in the world to catch, and the fastest way to lose the reader we were trying to convince.

What stands in their place

Dated releases in the changelog, a status page that checks live, a data page written against the code, and the payment, refund and support terms below. None of them are flattering, and all of them can be held against us.

No review has been published about Liminal yet. Nothing goes in this space until one is.

What you can pay with

Cryptocurrency, through one provider. Nothing else, and we do not pretend otherwise.

Cryptocurrency only

Buying a plan creates an invoice at NOWPayments and sends you to their checkout, where you choose the coin you pay in. There is no card form, no PayPal and no bank transfer in Liminal, because we have no card processor behind them.NOWPayments

Priced in US dollars

A plan costs the same in dollars whichever coin you choose; the provider converts at its own rate at the moment you pay, so the amount of coin you send is theirs to quote, not ours.

Paid in advance, nothing renews by itself

One, three, six or twelve months, paid upfront. No card is kept on file and no subscription charges you again: when the period ends the team drops to Free, and every profile, proxy and account card stays exactly where it was.

The plan turns on when the network confirms

We raise the plan when the provider reports the payment finished, not when you press pay. A coin with slow confirmations takes as long as its own network takes, and the account page shows the invoice while it is on its way.

Refunds

Seven days on a first payment. After that, no — and we say so before you pay.

Seven days from your first payment

If the first payment you ever made for a team was less than seven days ago, write to us and you get all of it back. One first payment per team, whatever plan it bought.

Renewals and additions are final

Every payment after that first one — the next period, extra seats, an upgrade — is not refundable. By then you have used the thing you are buying, and the free plan is still there if it turns out not to be for you.

Sent back in the coin you paid with

A crypto payment cannot be reversed the way a card charge can, so a refund is a new transfer: to a wallet address you give us, in the same coin, for the dollar amount you paid at the rate on the day we send it, less the network fee it costs to send.

How to ask, and how long it takes

Write to support from the address on the account and say which payment you mean. We answer within two business days, and a refund that is due goes out within five business days of that answer. The plan ends when the money leaves.

The free plan is the trial

Unlimited profiles, generated fingerprints, isolation and proxy binding cost nothing and have no clock on them. Run the work you actually do on the free plan first, and a refund becomes a case that should not arise.

Support

One channel, one answer time, the same on every plan.

Email, and nothing else

One address is the whole of our support. There is no live chat on this site, no phone line, no Telegram or Discord community and no ticket system — if you find a promise of one somewhere, it is out of date and we want to know where.

Two business days for a first answer

Monday to Friday. A first answer from a person comes within two business days of your message; most come sooner, but two is the one we will be held to. A problem that needs a fix in the app is answered with what we found and where it stands, not with a date we cannot keep.

The same service on every plan

Free, Pro and Team share one queue and one answer time. No plan buys a faster reply and nobody gets a personal manager — those promises stood on this site once and came off it, because nothing was behind them.

What to send with the question

The email the account is on, the app version from the changelog page, your platform, and what you did and what happened. We never ask for your password, a cookie file or the contents of a profile, and you should never send them.